Our promises to your troop
Five things we will always do, and five we will never do.
- ✓Treat youth information as the most sensitive data in the system.
- ✓Hide phone numbers, addresses, and last names from the public side of your troop page.
- ✓Require photo permission from a parent before a scout appears in any gallery.
- ✓Let your committee export everything you have ever put into Compass, any time, in plain CSV.
- ✓Tell you in plain English if anything ever goes wrong with your data, as soon as we know.
- ✗Sell, rent, or share your troop's data with anyone, for any reason.
- ✗Show ads — not to parents, not to scouts, not to leaders.
- ✗Track your scouts across other websites or apps.
- ✗Hold your data hostage if you decide to leave Compass.
- ✗Add a new feature that touches youth data without telling your committee first.
Who sees what
A parent, a leader, and a stranger walk into your troop page…
Every piece of information in Compass is tagged for an audience. The same scout's
record looks completely different depending on who is signed in — or whether
anyone is signed in at all.
| Information |
A stranger on the public page |
A parent in the troop |
A registered leader |
A committee chair |
| Scout's first name |
First + initial |
Yes |
Yes |
Yes |
| Scout's last name |
No |
Opt-in |
Yes |
Yes |
| Phone & address |
No |
Opt-in |
Yes |
Yes |
| Photo (with parent consent) |
Opt-in |
Yes |
Yes |
Yes |
| Allergies & dietary flags |
No |
Opt-in |
Yes |
Yes |
| YPT training status |
No |
Yes |
Yes |
Yes |
Signing in
How sign-in works.
Most parents and leaders sign in with Google or Apple — the accounts they
already use. Anyone with admin permissions (committee chair, scoutmaster,
treasurer, webmaster) is required to sign in this way; passwords aren't an
option for admin accounts.
For parents who'd rather use a password, it has to be at least 12 characters.
Every failed sign-in attempt is logged, so an unusual pattern of guesses
against a family is something a committee chair can review.
What happens to your data
Locked, logged, and yours to take with you.
Locked.
Everything is encrypted on its way to us (TLS 1.2+) and while it sits on our
servers (AES-256 at rest). Database backups are encrypted with a key that is
unique to your troop, so a stolen backup tape isn't a stolen roster.
Logged.
Every time a leader exports a roster, downloads a form, or changes a
permission, we keep a record of who did what and when. Committee chairs can
download this log any time.
Yours.
Your troop owns your data. Click ‘Export everything’ in settings and
you get a ZIP with every roster, photo, message, and document — no
questions, no waiting, no fee. If you ever leave Compass, you walk out with
everything.
Youth protection
The defaults a Scoutmaster would set, on by default.
No youth contact info on the public page
Public troop pages show first name and last initial only. Phone numbers and
addresses are never displayed to anyone outside the troop — not even to
other parents in the troop unless that family opts in.
Photo opt-in, per scout
A scout's photo only appears in the gallery, on the website, or in newsletters
if their parent has signed the photo release in Compass. Change your mind? One
click and every photo of that scout is hidden everywhere.
Two-deep messaging
A leader cannot send a one-on-one message to a scout. Every direct conversation
with a youth automatically copies a second registered adult and the parent
— matching Scouting America's Youth Protection rules.
YPT status visible
Committee chairs can see at a glance which registered adults have a current
Youth Protection Training certificate. Anyone overdue is flagged and can't be
added to a campout roster.
If something goes wrong
We'll tell you in plain English.
Software has bugs and people make mistakes. If we ever discover a problem with
your troop's data, we'll tell you what happened, what was involved, and what we
recommend — in plain English, as soon as we know.
Independent checks
A few things we lean on.
No card data, ever
Compass doesn't process payments. Money moves through your existing channels (check, Venmo, Zelle, Scoutbook payments). We have no PCI surface to attack because we never touch a card number.
Parent-consent first
Anything involving a scout under 13 requires a verified parent account. No exceptions, no workarounds.
Privacy laws
We respect GDPR (Europe) and CCPA (California) data-subject rights and will sign a Data Processing Agreement if your council requires one.