Our promises to your troop

Five things we will always do, and five we will never do.

We will always

  • Treat youth information as the most sensitive data in the system.
  • Hide phone numbers, addresses, and last names from the public side of your troop page.
  • Require photo permission from a parent before a scout appears in any gallery.
  • Let your committee export everything you have ever put into Compass, any time, in plain CSV.
  • Tell you in plain English if anything ever goes wrong with your data, as soon as we know.

We will never

  • Sell, rent, or share your troop's data with anyone, for any reason.
  • Show ads — not to parents, not to scouts, not to leaders.
  • Track your scouts across other websites or apps.
  • Hold your data hostage if you decide to leave Compass.
  • Add a new feature that touches youth data without telling your committee first.
Who sees what

A parent, a leader, and a stranger walk into your troop page…

Every piece of information in Compass is tagged for an audience. The same scout's record looks completely different depending on who is signed in — or whether anyone is signed in at all.

Information A stranger on the public page A parent in the troop A registered leader A committee chair
Scout's first name First + initial Yes Yes Yes
Scout's last name No Opt-in Yes Yes
Phone & address No Opt-in Yes Yes
Photo (with parent consent) Opt-in Yes Yes Yes
Allergies & dietary flags No Opt-in Yes Yes
YPT training status No Yes Yes Yes
Signing in

How sign-in works.

What happens to your data

Locked, logged, and yours to take with you.

Locked.

Everything is encrypted on its way to us (TLS 1.2+) and while it sits on our servers (AES-256 at rest). Database backups are encrypted with a key that is unique to your troop, so a stolen backup tape isn't a stolen roster.

Logged.

Every time a leader exports a roster, downloads a form, or changes a permission, we keep a record of who did what and when. Committee chairs can download this log any time.

Yours.

Your troop owns your data. Click ‘Export everything’ in settings and you get a ZIP with every roster, photo, message, and document — no questions, no waiting, no fee. If you ever leave Compass, you walk out with everything.

Youth protection

The defaults a Scoutmaster would set, on by default.

No youth contact info on the public page

Public troop pages show first name and last initial only. Phone numbers and addresses are never displayed to anyone outside the troop — not even to other parents in the troop unless that family opts in.

Photo opt-in, per scout

A scout's photo only appears in the gallery, on the website, or in newsletters if their parent has signed the photo release in Compass. Change your mind? One click and every photo of that scout is hidden everywhere.

Two-deep messaging

A leader cannot send a one-on-one message to a scout. Every direct conversation with a youth automatically copies a second registered adult and the parent — matching Scouting America's Youth Protection rules.

YPT status visible

Committee chairs can see at a glance which registered adults have a current Youth Protection Training certificate. Anyone overdue is flagged and can't be added to a campout roster.

If something goes wrong

We'll tell you in plain English.

Software has bugs and people make mistakes. If we ever discover a problem with your troop's data, we'll tell you what happened, what was involved, and what we recommend — in plain English, as soon as we know.

Independent checks

A few things we lean on.

No card data, ever

Compass doesn't process payments. Money moves through your existing channels (check, Venmo, Zelle, Scoutbook payments). We have no PCI surface to attack because we never touch a card number.

Parent-consent first

Anything involving a scout under 13 requires a verified parent account. No exceptions, no workarounds.

Privacy laws

We respect GDPR (Europe) and CCPA (California) data-subject rights and will sign a Data Processing Agreement if your council requires one.